Our shipping policy is as follows:
Shipping Locations:
We currently ship to addresses within the United States. We may expand our shipping options in the future, so please check back for updates.
Shipping Times:
We strive to process and ship all orders within 2-3 business days. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please note that shipping times may vary depending on your location and shipping carrier.
Shipping Rates:
We offer flat-rate shipping for all orders within the United States. Shipping rates are as follows:
Shipping Carriers:
We use USPS and UPS to ship our orders. The shipping carrier used for your order will depend on the size and weight of the package.
International Shipping:
We do not currently offer international shipping. We apologize for any inconvenience.
Delivery:
We are not responsible for any delivery delays or issues caused by the shipping carrier. Once your order has been shipped, we recommend tracking your package to ensure timely delivery. If you encounter any issues with delivery, please contact the shipping carrier directly.
Merchandise Returns:
We do not accept returns or exchanges for merchandise. All sales are final.
Paperback Refunds:
We offer a 30-day refund policy on all print books purchased through our website. If you are not satisfied with your print book purchase, please contact us within 30 days of delivery, and we will provide a full refund to your original payment method.
Lost or Stolen Packages:
We are not responsible for any lost or stolen packages. If your package has been marked as delivered but you have not received it, please contact the shipping carrier directly to file a claim.
Contact Us:
If you have any questions or concerns about our shipping policy, please contact us at ambergreenauthor.com.
Thank you for choosing Amber Green's romance book and merch.
